January 3, 2004

Customer Service

I try to avoid McDonalds and the other fast food folks. Michael Jennings, though, has found a good reason to return to McDonalds:

But I was quite amused by this outcome. McDonald's really do encourage their employees to provide the best possible service to customers. They really want to make a good impression so that customers return. This will increase their profits, oddly enough. In this instance an employee was so determined to provide me with good service that she found a way within the company's rules to give me my food, even though it was my fault that I did not have enough money with me, and although the rules didn't initially appear to allow it, and even though I wasn't even remotely upset, it being my fault after all. I was impressed.
I've always had pretty good service at the fast foods but this is clearly exemplary.

Maybe it is just a British thing...anyone have similar stories from the US?

Posted by Steve on January 3, 2004
Comments

I am a secondary student and i am currently
doing a double GCSE on leisure and tourism and i am currently work on fast food resturants please could you send me some info on what sought of customer service you give to your customers

Posted by Michael Egan at January 13, 2004 10:59 AM

Hi i'm a student currebntly studying in college i'm doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

Posted by Vanisha at January 21, 2004 3:04 AM

Hi i'm a student currently studying in college i'm doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

Posted by Vanisha at January 21, 2004 3:04 AM

Hi i'm a student currently studying in college i'm doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

Posted by Vanisha at January 21, 2004 3:04 AM

i think some of your branches give a lot of unfair customer service. a lot of trimes i have not been satisfied with the service i got from the workers.

Posted by molom boshor at February 9, 2004 1:46 AM

Hey, i'm doing customer services too and i need come information on Mcdonalds, does anyone know where i can get this from there past experience?

Posted by Adam at March 9, 2004 7:59 AM

I am doing business cousrework on mcdonalds customer service, can you send me this hot shit, biatch

Posted by Jay at March 19, 2004 3:21 AM

im doing my business coursework and im doing it on mcdonald's customer service. can you please send me some information on it. thank you.

Posted by Hillz at April 3, 2004 4:40 AM

Hi, I am a student currently studying in college. I am doing an assisgnment on McDonalds custoemr service, and it would be really helpful if you can send me some information on it. Thank You!

Posted by Tes at April 17, 2004 9:12 AM

fuck mcdonalds. never get shit right. ill never go back to their fucking whack services

Posted by robert at April 18, 2004 8:39 PM
follow me on Twitter