Customer Service 10 comments


I try to avoid McDonalds and the other fast food folks. Michael Jennings, though, has found a good reason to return to McDonalds:

But I was quite amused by this outcome. McDonald’s really do encourage their employees to provide the best possible service to customers. They really want to make a good impression so that customers return. This will increase their profits, oddly enough. In this instance an employee was so determined to provide me with good service that she found a way within the company’s rules to give me my food, even though it was my fault that I did not have enough money with me, and although the rules didn’t initially appear to allow it, and even though I wasn’t even remotely upset, it being my fault after all. I was impressed.

I’ve always had pretty good service at the fast foods but this is clearly exemplary.
Maybe it is just a British thing…anyone have similar stories from the US?


10 thoughts on “Customer Service

  • Michael Egan

    I am a secondary student and i am currently
    doing a double GCSE on leisure and tourism and i am currently work on fast food resturants please could you send me some info on what sought of customer service you give to your customers

  • Vanisha

    Hi i’m a student currebntly studying in college i’m doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

  • Vanisha

    Hi i’m a student currently studying in college i’m doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

  • Vanisha

    Hi i’m a student currently studying in college i’m doing an assigement on McDonalds Customer service and also other information reserach on McDONALDS i HOPE YOU CANS END ME SOME INFORMATION IF CAN.THANKYOU

  • molom boshor

    i think some of your branches give a lot of unfair customer service. a lot of trimes i have not been satisfied with the service i got from the workers.

  • Adam

    Hey, i’m doing customer services too and i need come information on Mcdonalds, does anyone know where i can get this from there past experience?

  • Jay

    I am doing business cousrework on mcdonalds customer service, can you send me this hot shit, biatch

  • Hillz

    im doing my business coursework and im doing it on mcdonald’s customer service. can you please send me some information on it. thank you.

  • Tes

    Hi, I am a student currently studying in college. I am doing an assisgnment on McDonalds custoemr service, and it would be really helpful if you can send me some information on it. Thank You!

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